We handle the back-office tasks that keep you from doing what you actually love. Invoicing, scheduling, email sorting, document filing — all the administrative work that makes a one-person business feel like it has a full support team.
Solo practitioners and micro-businesses across Canada face the same challenge: administrative tasks multiply faster than you can handle them. You're skilled at your craft, whether that's consulting, therapy, coaching, design, or any specialized service. But running a business means invoices need sending, appointments need confirming, expenses need tracking, and emails need answering.
We step in as your back-office support team. You stay focused on client work and business development. We make sure the administrative foundation runs smoothly, professionally, and consistently.
Administrative tasks handled professionally while you focus on what matters
Systems that work the same way every time, creating reliability
We create, send, and track your invoices based on the schedule and terms you set. Whether you bill hourly, by project, or on retainer, we make sure invoices go out when they should and follow up on outstanding payments professionally.
We manage your calendar, coordinate meeting times, send confirmations and reminders, and handle rescheduling requests. Your clients get prompt, professional responses. You get a schedule that works.
We sort, prioritize, and respond to routine emails so you only see what needs your personal attention. Inquiries get answered, information requests get fulfilled, and your inbox stays under control.
We log your business expenses, categorize them properly, and keep your records organized for tax time. Receipt collection, data entry, and monthly summaries all handled consistently.
We create and maintain a logical filing system for all your business documents. Contracts, proposals, client files, vendor agreements — everything organized, labeled, and accessible when you need it.
We handle routine communication with your suppliers, service providers, and contractors. Order placement, delivery coordination, invoice questions, and general correspondence all managed professionally.
We discuss what administrative tasks are taking up your time and which ones you want off your plate. You tell us about your business processes, preferences, and communication style.
We get access to the tools you use and set up our processes to match yours. Templates, workflows, filing systems — everything configured to work the way you need it to.
We start with one or two tasks while you're still involved, then expand as you get comfortable. You maintain oversight while we handle the execution.
We handle your administrative work consistently, communicate regularly about what's happening, and adjust as your business needs change.
We're a small team of administrative professionals who understand what it takes to keep a solo practice running smoothly. Each of us brings experience from different business environments, and we work together to support your operations.
Administrative Operations
Patricia coordinates scheduling, email management, and client communication. She spent eight years in medical office administration before joining us.
Financial Coordination
Michael handles invoicing, expense tracking, and vendor payments. He brings a background in small business accounting and bookkeeping.
Systems Management
Sarah manages document filing, process organization, and system setup. She previously worked in legal practice management and operations.
Let's talk about which administrative tasks we can take off your hands. We'll discuss your situation, explain how we work, and figure out if we're a good fit for your business.
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